Evening Crisis Services Coordinator

Rockford Rescue Mission; Rockford (IL); On-site; USD 29,000 - 32,000; Full time

Job summary

Rockford Rescue Mission in Rockford, IL seeks a Crisis Program Attendant to oversee frontline services for guests, greet visitors, register guests, monitor meals, and document daily activities.

The role emphasizes compassion, Christian values, safety, and spiritual encouragement; requires a High School diploma, ability to lift up to 30 pounds, and willingness to participate in training and evangelism services.

Qualifications

• High School or GED required.
• Must demonstrate compassion toward the poor, needy, and homeless.
• Must manifest Christian character traits of integrity, trustworthiness, responsibility, etc.
• Must display respect, gentleness, and accountability when interfacing with Crisis guests.
• Must be teachable and function as a team player; willing to resolve conflicts with others in the appropriate and acceptable manner.
• Must use good judgment.
• Must be punctual.
• Must be able to follow verbal and written instructions.
• Must engage in safe and healthy work practices, both on the premises and off-site facilities.
• J03 license required within 90 days of hire.

Responsibilities

• Read staff log and guest files when coming on shift.
• Serve as a receptionist by answering the phone and door.
• Monitor meal, snacks and, cleanup of Crisis guests.
• Oversee the registering and checking in of guests on your shift.
• Provide guests with emergency clothing and inform Case Manager of other clothing needs.
• Assess the physical, emotional and spiritual needs of Crisis guests; intervening whenever possible and referring when appropriate.
• Document all activities and file appropriately (i.e., daily log book, incident reports and guest files).
• Keep office clean and straightened.
• Assist volunteers on your shift.

Skills

Compassion

Communication

Team player

Good judgment

Education

High School Diploma or GED

Job description

Rockford Rescue Mission in Rockford, IL seeks a Crisis Program Attendant to oversee frontline services for guests, greet visitors, register guests, monitor meals, and document daily activities.

The role emphasizes compassion, Christian values, safety, and spiritual encouragement; requires a High School diploma, ability to lift up to 30 pounds, and willingness to participate in training and evangelism services.