Evening Creative PM & Workflow Coordinator (Hybrid)

RRD; Columbus (OH); Hybrid; USD 60,000 - 91,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Disability insurance

401(k) with company match

Life insurance

Parental leave

Adoption assistance

Tuition assistance

Employer/partner discounts

Job summary

RRD is seeking a Creative Project Manager/Workflow Coordinator for Columbus, OH, on a 2nd shift. Schedule: Mon-Fri 12:30 p.m.–9:30 p.m. Eastern.

Four days onsite and one day remote. You will serve as the primary liaison between clients and internal creative teams, manage projects, tracking, and timelines, while ensuring high-quality deliverables within budget. The role requires a Bachelor's degree and 5+ years in a client-facing capacity, with proficiency in Adobe Creative Suite and MS Office.

Qualifications

• Bachelor's degree in area relative to the business.
• Minimum 5 years of relevant experience in a similar client facing position.
• Background in the Design and/or Banking industry preferred.
• Excellent computer skills; ability to learn new programs, and ability to provide basic troubleshooting.

Responsibilities

• Act as primary day-to-day liaison between clients and internal creative teams.
• Manage projects, including scheduling, estimating, obtaining job detail information and job tracking.
• Establish and promote excellent customer service through effective and proactive communications to inform clients and other stakeholders on project status.
• Assemble appropriate resources/departments required to successfully implement the client's projects.
• Enter and track a high volume of data-related work components and updates to the client project tracking system
• Effectively manage multiple timelines and projects at various stages of a project life cycle
• Peer Proof creative to ensure the accuracy of specifications.
• Lead day-to-day management and optimization of projects, entering specifications using job management software, and ensuring proper priority is given to each job to meet client expectations.
• Demonstrate understanding in each area of Creative Services
• Attend and set relevant client meetings and project management status calls bringing in appropriate resources from Creative Services as needed.
• Maintain contact with clients and Creative team to set project milestones, create project estimates, track schedules, advise of job progress, scheduling concerns, and any requests for additional information or materials, when required.
• Maintain pre-set deadlines and produce innovative designs while understanding and adhering to clients' budgets for individual projects.
• Track and report on quality metrics and strategize with the client to develop customer loyalty.
• Trains other employees as needed.
• Perform other related duties and participate in special projects as assigned.

Skills

Client-facing

Project management

Communication

Cross-functional teams

Time management

Analytical thinking

Problem solving

Attention to detail

Proactive

Education

Bachelor's degree

Tools

Adobe Creative Suite

InDesign

Illustrator

Photoshop

Acrobat

Microsoft Office

Access

Job description

RRD is seeking a Creative Project Manager/Workflow Coordinator for Columbus, OH, on a 2nd shift. Schedule: Mon-Fri 12:30 p.m.–9:30 p.m. Eastern.

Four days onsite and one day remote. You will serve as the primary liaison between clients and internal creative teams, manage projects, tracking, and timelines, while ensuring high-quality deliverables within budget. The role requires a Bachelor's degree and 5+ years in a client-facing capacity, with proficiency in Adobe Creative Suite and MS Office.