2nd-Shift Creative PM | Workflow Lead | Hybrid

RR Donnelley; Columbus (OH); Hybrid; USD 60,000 - 91,000; Full time

Job summary

RR Donnelley is seeking a Creative Project Manager/Workflow Coordinator on the 2nd shift to oversee a banking client’s presentation projects in Columbus, OH. You will coordinate multiple creative initiatives, track schedules, and maintain proactive client communications.

The role requires a Bachelor's degree and at least 5 years in a client-facing role within design or banking, with strong organizational and collaborative skills.

Qualifications

• Bachelor's degree in area relative to the business.
• Minimum 5 years of relevant experience in a similar client facing position.
• Background in the Design and/or Banking industry preferred.
• Excellent computer skills; ability to learn new programs and basic troubleshooting.

Responsibilities

• Act as primary day-to-day liaison between clients and internal creative teams.
• Manage projects, including scheduling, estimating, obtaining job detail information and job tracking.
• Establish and promote excellent customer service through effective and proactive communications.
• Assemble appropriate resources/departments required to successfully implement the client's projects.
• Enter and track a high volume of data-related work components and updates to the client project tracking system
• Effectively manage multiple timelines and projects at various stages of a project life cycle
• Lead day-to-day management and optimization of projects, entering specifications using job management software, and ensuring proper priority is given to each job to meet client expectations.
• Attend and set relevant client meetings and project management status calls bringing in appropriate resources from Creative Services as needed.
• Maintain contact with clients and Creative team to set project milestones, create project estimates, track schedules, advise of job progress, scheduling concerns, and any requests for additional information or materials.

Skills

Project coordination

Client-facing

Cross-functional

Education

Bachelor's degree

Tools

Microsoft Office

Adobe Creative Suite

Job description

RR Donnelley is seeking a Creative Project Manager/Workflow Coordinator on the 2nd shift to oversee a banking client’s presentation projects in Columbus, OH. You will coordinate multiple creative initiatives, track schedules, and maintain proactive client communications.

The role requires a Bachelor's degree and at least 5 years in a client-facing role within design or banking, with strong organizational and collaborative skills.