Evening Concierge - Senior Living & Guest Services

Ivy Park at Otay Ranch; Santa Monica (CA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Medical, Dental, and Vision

Vacation & Holidays

Complimentary Meals

Life Insurance

LifeMart Discount

401(k) Match

Recognition Programs

Student Loan Refinancing

Pet Insurance

Employee Assistance

Job summary

Ivy Park at Santa Monica is seeking a friendly Concierge to greet visitors, fulfill resident requests, arrange tours, answer a multi-line phone, and provide clerical support to the administrative staff, in accordance with the company’s mission and values.

Shifts are Thursday to Sunday, 4-8 p.m. Applicants should be at least 18, have a high school diploma or equivalent, and be able to use MS Office. Health and background checks are required, with benefits available for eligible team members.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Prefer two years of hospitality or senior living experience.
• Proficient in MS Office (Word, Excel, etc.).
• Able to interact effectively with employees, residents and families.
• Must pass background checks and health screenings including TB tests.
• Compliance with vaccination and PPE policies as required.

Responsibilities

• Provide residents, guests, and visitors with exceptional customer service.
• Answer telephones, record and direct calls clearly and professionally.
• Monitor the Emergency Alert System and respond to every call.
• Manage the business center and process mail.
• Maintain a safe and secure environment following safety standards.
• Encourage teamwork and cooperative interactions with staff.

Skills

Customer service

Telephone handling

Computer literacy

Communication skills

Education

High school diploma or equivalent

Job description

Ivy Park at Santa Monica is seeking a friendly Concierge to greet visitors, fulfill resident requests, arrange tours, answer a multi-line phone, and provide clerical support to the administrative staff, in accordance with the company’s mission and values.

Shifts are Thursday to Sunday, 4-8 p.m. Applicants should be at least 18, have a high school diploma or equivalent, and be able to use MS Office. Health and background checks are required, with benefits available for eligible team members.