Evening Concierge - Senior Living Guest Experience Pro

Ivyliving; Santa Monica (CA); On-site; USD 53,010,000 - 55,875,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Vacation time

Personal day

Sick pay

Holidays

Complimentary meals

Bonus opportunities

Life insurance

LifeMart discount

401(k) with match

Recognition programs

Student loan refinancing

Pet insurance

Employee assistance program

Emergency financial assistance

Job summary

Oakmont Management Group, operating Ivy Park at Santa Monica, seeks a Concierge to greet visitors and fulfill resident requests. You will arrange tours, answer calls, and provide clerical support for the admin team in a senior living community.

Applicants should have strong customer service, basic MS Office skills, and the ability to work Thursdays through Sundays 4-8 p.m. A background health screen and safety compliance are required.

Qualifications

• Must be at least 18 years old and have a high school diploma or equivalent.
• Prefer two years of hospitality or senior living experience.
• Excellent customer service and communication skills are required.
• Able to operate a PC and MS Office programs (Word, Excel).
• Able to interact effectively with staff, residents, and families.
• Criminal background check and health screening tests required.
• Careful about health safety, may require vaccination and PPE adherence.

Responsibilities

• Greet visitors and provide exceptional customer service to residents and guests.
• Answer multi-line telephone; direct calls promptly and professionally.
• Arrange tours of the property and support administrative staff.
• Monitor safety and assist in maintaining a secure environment.
• Support teamwork and cooperation across departments.

Skills

Customer service

Communication

MS Office

Teamwork

Problem solving

Education

High school diploma

Tools

MS Office

Job description

Oakmont Management Group, operating Ivy Park at Santa Monica, seeks a Concierge to greet visitors and fulfill resident requests. You will arrange tours, answer calls, and provide clerical support for the admin team in a senior living community.

Applicants should have strong customer service, basic MS Office skills, and the ability to work Thursdays through Sundays 4-8 p.m. A background health screen and safety compliance are required.