Evening Concierge: Senior Living Guest Experience

Brandon Wilde; Memphis (TN); Presencial; USD 19 000 - 25 000; Tempo integral

Resumo da oferta

Heritage at Irene Woods in Memphis, TN is seeking a hospitality-focused Concierge to greet residents, guests, and vendors with warmth and professionalism each day.

In this on-site role, you will handle telephone coverage, resolve issues, accept deliveries, prepare maintenance requests, and assist the Business Office Manager, while upholding the community’s hospitality promises. Weekend evenings (Sat/Sun 5PM-10PM) are required.

Qualificações

• High school diploma or GED required.
• Familiarity with Microsoft Office Suite products.
• Must demonstrate excellent telephone communication skills.
• Saturday & Sunday 5PM - 10PM (Please apply only if this schedule works for you).

Responsabilidades

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects/assignments.

Conhecimentos

Telephone communication

Microsoft Office

Customer service

Formação académica

High school diploma or GED

Descrição da oferta de emprego

Heritage at Irene Woods in Memphis, TN is seeking a hospitality-focused Concierge to greet residents, guests, and vendors with warmth and professionalism each day.

In this on-site role, you will handle telephone coverage, resolve issues, accept deliveries, prepare maintenance requests, and assist the Business Office Manager, while upholding the community’s hospitality promises. Weekend evenings (Sat/Sun 5PM-10PM) are required.