Evening Concierge: Warm, Personal Care for Residents

Heritage at Irene Woods; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Heritage at Irene Woods is seeking a hospitality-focused Concierge in Memphis. You will greet residents, guests, and vendors daily, resolving issues with a warm, professional approach. You will also manage package deliveries and assist with maintenance orders, contributing to a welcoming community atmosphere.

The role requires a high school diploma or GED, proficiency with Microsoft Office, and excellent phone communication. Weekend evenings (Sat/Sun 5PM–10PM) are required.

Qualifications

• Required high school diploma or GED.
• Proficiency with Microsoft Office Suite.
• Excellent telephone communication skills.
• Weekend shift: Saturday and Sunday 5PM–10PM.

Responsibilities

• Meet and greet residents, guests, and vendors in a warm, professional manner.
• Resolve issues so organizational goals are met and individuals feel served.
• Accept and document delivery packages and notify residents.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects.

Skills

Telephone communication

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Heritage at Irene Woods is seeking a hospitality-focused Concierge in Memphis. You will greet residents, guests, and vendors daily, resolving issues with a warm, professional approach. You will also manage package deliveries and assist with maintenance orders, contributing to a welcoming community atmosphere.

The role requires a high school diploma or GED, proficiency with Microsoft Office, and excellent phone communication. Weekend evenings (Sat/Sun 5PM–10PM) are required.