Evening Concierge - Luxury Apartment Community

Bfsaul; Rockville (MD); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Sales incentive program

Tuition reimbursement

Commuter benefits

Paid time off

Diversity and inclusion

Job summary

The B. F. Saul Company is seeking an Evening Concierge at The Milton at Twinbrook Quarter in Rockville, MD to provide superior resident service at the front desk and to ensure residents' safety and welcome.

The role supports greeting visitors, handling calls, and assisting with packages and mail. The position requires strong customer service skills, organizational ability, and the flexibility to work Monday through Friday, 3:00 pm to 11:00 pm; prior concierge or customer service experience is

Qualifications

• Highschool diploma or GED.
• Related experience as a concierge or strong customer service background.
• Ability to work under pressure and stay organized.
• Excellent written and verbal communication; computer skills.
• Knowledge of Yardi is a plus.

Responsibilities

• Provide superior customer service at the front desk for residents, visitors and vendors.
• Greet and respond to resident requests and inquiries.
• Address concerns per company standards and ensure only authorized entry.
• Manage multiple phone lines and direct calls appropriately.
• Assist with resident packages and mail.

Skills

Customer service

Communication

Organizational skills

Yardi knowledge (preferred)

Education

High School Diploma or GED

Job description

The B. F. Saul Company is seeking an Evening Concierge at The Milton at Twinbrook Quarter in Rockville, MD to provide superior resident service at the front desk and to ensure residents' safety and welcome.

The role supports greeting visitors, handling calls, and assisting with packages and mail. The position requires strong customer service skills, organizational ability, and the flexibility to work Monday through Friday, 3:00 pm to 11:00 pm; prior concierge or customer service experience is