Evening Concierge & Guest Services Specialist

Planned Companies; United States; À distance; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401K with employer match

Résumé du poste

Planned Companies is seeking a Full-Time Concierge/Front Desk Associate in Washington, DC. You will greet tenants, guests, and vendors and provide personalized services while maintaining a secure lobby and assisting with on-site tasks.

The role requires 3+ years of customer service, strong communication, and the ability to manage multiple responsibilities in a fast-paced environment. Evening shifts run Tuesday through Saturday, with a 40-hour work week.

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication skills.
• Knowledge of local attractions and establishments.
• Ability to multitask with good time-management.

Responsabilités

• Greet, announce, and direct tenants, guests, and vendors on entry.
• Develop relationships with tenants to provide personalized experiences.
• Coordinate reservations at restaurants, hotels, and events.
• Plan and organize on-site events.
• Provide directions and referrals to local services and attractions.
• Manage mail, deliveries, and vendor services; track as needed.
• Answer phones, monitor lobby, and control keys and access cards.

Connaissances

Customer service

Verbal communication

Written communication

Multitasking

Time management

Basic computer skills

Local knowledge of attractions

Physical stamina

Outils

Microsoft Office

Description du poste

Planned Companies is seeking a Full-Time Concierge/Front Desk Associate in Washington, DC. You will greet tenants, guests, and vendors and provide personalized services while maintaining a secure lobby and assisting with on-site tasks.

The role requires 3+ years of customer service, strong communication, and the ability to manage multiple responsibilities in a fast-paced environment. Evening shifts run Tuesday through Saturday, with a 40-hour work week.