Full-Time Second Shift Concierge I Washington DC

Planned Companies; United States; A distancia; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401K with employer match

Descripción de la vacante

Planned Companies is seeking a Full-Time Concierge/Front Desk Associate in Washington, DC. You will greet tenants, guests, and vendors and provide personalized services while maintaining a secure lobby and assisting with on-site tasks.

The role requires 3+ years of customer service, strong communication, and the ability to manage multiple responsibilities in a fast-paced environment. Evening shifts run Tuesday through Saturday, with a 40-hour work week.

Formación

• 3+ years of customer service experience.
• Excellent written and verbal communication skills.
• Knowledge of local attractions and establishments.
• Ability to multitask with good time-management.

Responsabilidades

• Greet, announce, and direct tenants, guests, and vendors on entry.
• Develop relationships with tenants to provide personalized experiences.
• Coordinate reservations at restaurants, hotels, and events.
• Plan and organize on-site events.
• Provide directions and referrals to local services and attractions.
• Manage mail, deliveries, and vendor services; track as needed.
• Answer phones, monitor lobby, and control keys and access cards.

Conocimientos

Customer service

Verbal communication

Written communication

Multitasking

Time management

Basic computer skills

Local knowledge of attractions

Physical stamina

Herramientas

Microsoft Office

Descripción del empleo

Planned Companies – Full-Time Concierge – Job Description

Location: Washington DC

Tuesday to Saturday 3:00 PM to 11:00 PM (40 hrs./wk.)

Pay rate: $20.00/hr.

Summary

Planned Companies’ clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all.

Primary Job Responsibilities:

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Requirements:

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Benefits

• Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
• All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

“Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.”