Evening Concierge: Community & Events Host

Bozzuto; Washington (District of Columbia); On-site; USD 48,000 - 51,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401k with company match

Tuition reimbursement

Job summary

Bozzuto is seeking an Evening Concierge to warmly welcome residents and prospects, delivering exceptional service and building community. You’ll manage front desk operations, plan events, and cultivate brand loyalty while staying connected with residents through social media and reviews.

The role requires 2+ years in hospitality or related fields, sharp communication, a professional appearance, and ability to lift 25 pounds. Monday–Friday 3–11p; on-site with competitive compensation and benefits.

Qualifications

• 2+ years’ experience in hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer’s needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!).

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care.
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community.
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community.
• Generating awareness, interest and excitement via social media.
• Encouraging happy customers to share the love by writing reviews on social networking sites.
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators.
• Working weekends or evenings depending on the shift.

Skills

Hospitality experience

Communication skills

Professional appearance

Tech savvy

Customer focus

Tools

Software proficiency

Job description

Bozzuto is seeking an Evening Concierge to warmly welcome residents and prospects, delivering exceptional service and building community. You’ll manage front desk operations, plan events, and cultivate brand loyalty while staying connected with residents through social media and reviews.

The role requires 2+ years in hospitality or related fields, sharp communication, a professional appearance, and ability to lift 25 pounds. Monday–Friday 3–11p; on-site with competitive compensation and benefits.