Weekend Evening Concierge & Community Host

Bozzuto; Washington (District of Columbia); On-site; USD 26,000 - 37,000; Part time

Benefits offered by this job

Bonus opportunities

Job summary

Bozzuto is seeking a Weekend Evening Concierge to greet residents and prospects, creating stellar first impressions and building ongoing relationships. You’ll tailor interactions to individual customers and know their preferences, including four-legged residents.

Your role includes planning events, maintaining organized front desk operations, and fostering a friendly community. It requires 2+ years in hospitality, sharp communication, and the ability to lift up to 25 pounds, with weekend

Qualifications

• 2+ years’ experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer’s needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!).

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care.
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community.
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community.
• Generating awareness, interest and excitement via social media.
• Encouraging happy customers to share the love by writing reviews on social networking sites.
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators.
• Working weekends or evenings depending on the shift.

Skills

Hospitality experience

Communication skills

Professional appearance

Software familiarity

Attention to detail

Customer-focused

Lifting up to 25 lbs

Tools

Software apps

Job description

Bozzuto is seeking a Weekend Evening Concierge to greet residents and prospects, creating stellar first impressions and building ongoing relationships. You’ll tailor interactions to individual customers and know their preferences, including four-legged residents.

Your role includes planning events, maintaining organized front desk operations, and fostering a friendly community. It requires 2+ years in hospitality, sharp communication, and the ability to lift up to 25 pounds, with weekend