Evening Concierge & Community Experience Lead

Bozzuto; Alexandria (VA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Health & wellness benefits

Paid leave (20 days PTO + holidays)

401k with company match

Tuition reimbursement

Job summary

Bozzuto in Alexandria, VA is seeking an Evening Concierge (Mon-Fri, 3PM-11PM) to welcome residents and prospects, build relationships, and create a sense of home. You’ll know residents, assist with packages, plan small events, and promote a positive community image.

You bring 2+ years in hospitality or retail, excellent communication, a sharp appearance, and comfort with software. Weekend/evening availability is required; competitive pay and benefits are offered.

Qualifications

• 2+ years’ experience in hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer’s needs.

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care.
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community.
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community.
• Generating awareness, interest and excitement via social media.
• Encouraging happy customers to share the love by writing reviews on social networking sites.
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators.
• Working weekends or evenings depending on the shift.

Skills

Hospitality experience

Communication skills

Professional appearance

Tech proficiency

Attention to detail

Customer-focused

Lifting up to 25 lbs

Job description

Bozzuto in Alexandria, VA is seeking an Evening Concierge (Mon-Fri, 3PM-11PM) to welcome residents and prospects, build relationships, and create a sense of home. You’ll know residents, assist with packages, plan small events, and promote a positive community image.

You bring 2+ years in hospitality or retail, excellent communication, a sharp appearance, and comfort with software. Weekend/evening availability is required; competitive pay and benefits are offered.