Evening Cleaning & Customer Service Specialist

SBM Management Services, LP; San Francisco (CA); On-site; USD 29,000 - 32,000; Full time

Job summary

SBM Management Services, LP is seeking a Customer Service Representative in San Francisco to help ensure cleanliness and sanitation of all assigned areas. The role requires operating cleaning equipment, maintaining areas, and collaborating with team members to meet safety standards.

Responsibilities include following safety procedures, reporting hazards, and presenting a professional image while delivering quality service in a fast-paced setting.

Qualifications

• No specific education requirement; 3-6 months training or experience preferred.
• May be required to have a valid driver’s license.
• Completed all safety and task training certification.
• Forklift certification may be required.

Responsibilities

• Perform all duties listed on the daily schedule.
• Operate motorized cleaning equipment.
• Maintain daily upkeep of assigned area.
• Report incidents and hazardous conditions to supervisor.
• Comply with safety rules, policies, and procedures.
• Perform work assignments in a team with other employees.
• Maintain clean work area.
• Follow all protocols, company procedures, policies, and rules.
• Take direction and respond to supervision.
• Talk with lead, supervisor, co-workers, managers, and customers in a professional manner.
• Fill in during staff shortage.
• Support shift lead in completing punch-list items.
• Use proper personal protective equipment.
• Present a professional appearance and conduct.
• Understand customer service and satisfaction.
• Understand reporting systems, and of the environment

Skills

Bilingual

Verbal communication

Written communication

Reading instructions

Job description

SBM Management Services, LP is seeking a Customer Service Representative in San Francisco to help ensure cleanliness and sanitation of all assigned areas. The role requires operating cleaning equipment, maintaining areas, and collaborating with team members to meet safety standards.

Responsibilities include following safety procedures, reporting hazards, and presenting a professional image while delivering quality service in a fast-paced setting.