Morning Cleaning & Customer Service Pro

SBM Management Services, LP; West Haven (UT); On-site; USD 19,286 - 26,174; Full time

Job summary

SBM Management Services, LP is seeking a Customer Service Representative to ensure cleanliness and sanitation of all assigned areas. The role involves operating cleaning equipment, maintaining daily upkeep, and reporting hazards to supervisors.

The position requires 3–6 months of training or experience and may require a valid driver's license, forklift certification, and safety certifications. Strong communication and teamwork are essential to deliver quality service in a fast-paced environment.

Qualifications

• Bilingual a plus.
• Ability to read and interpret instructions, procedures, manuals, and other documents.
• Strong verbal and written communication skills.
• Knowledge of cleaning methods and equipment and willing to share with team.
• Knowledge of the upkeep and care of the cleaning equipment.
• Knowledge of cleaning compounds and chemicals, and their safe, efficient use.

Responsibilities

• Perform all duties listed on the daily schedule.
• Operate motorized cleaning equipment.
• Maintain daily upkeep of assigned area.
• Report incidents and hazardous conditions to supervisor.
• Comply with safety rules, policies, and procedures.
• Perform work assignments in a team with other employees.
• Perform repetitive tasks.
• Maintain clean work area.
• Follow all protocols, company procedures, policies, and rules.
• Take direction and respond to supervision.
• Talk with lead, supervisor, co‑workers, managers, and customers in a professional manner.
• Fill in during staff shortage.
• Support shift lead in completing punch‑list items.
• Use proper personal protective equipment.
• Present a professional appearance and conduct.
• Understand customer service and satisfaction.
• Understand reporting systems and the environment.

Skills

Bilingual (a plus)

Read and interpret documents

Verbal communication

Written communication

Cleaning methods

Cleaning chemicals handling

Education

No specific education requirement

3–6 months training or experience preferred

Tools

Forklift certification

Job description

SBM Management Services, LP is seeking a Customer Service Representative to ensure cleanliness and sanitation of all assigned areas. The role involves operating cleaning equipment, maintaining daily upkeep, and reporting hazards to supervisors.

The position requires 3–6 months of training or experience and may require a valid driver's license, forklift certification, and safety certifications. Strong communication and teamwork are essential to deliver quality service in a fast-paced environment.