Evening Care Coordinator — Mental Health Access

Neuronetics, Inc.; Delray Beach (FL); On-site; USD 32,000 - 34,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

Neuronetics, Inc. based in Delray Beach, FL is seeking a Care Coordinator to serve as a pivotal link between prospective patients and treatment.

The role focuses on guiding patients from initial consultation through scheduling, while delivering compassionate, accurate support in a fast-paced healthcare setting. The ideal candidate will have a Bachelor’s degree preferred and at least three years in a mental health or patient-care setting, plus proficiency in EHR systems such as AdvancedMD and

Qualifications

• Strong commitment to outstanding patient care and professionalism.
• Excellent organizational and time-management skills.
• Ability to prioritize multiple responsibilities in a clinical setting.
• Willingness to learn and provide flexible support.

Responsibilities

• Educate prospective patients on consultations and financial resources, ensuring clear communication throughout the experience.
• Review insurance benefits information and educate patients on potential financial responsibility; coordinate with internal teams for informed patient experience.
• Collect patient information using motivational and clinical interviewing techniques for documentation.
• Upload and organize all consultation documents in internal systems for record-keeping.

Skills

Patient care

Organization

Communication

Time management

Teamwork

Education

Bachelor's degree preferred

Tools

AdvancedMD

Salesforce

Job description

Neuronetics, Inc. based in Delray Beach, FL is seeking a Care Coordinator to serve as a pivotal link between prospective patients and treatment.

The role focuses on guiding patients from initial consultation through scheduling, while delivering compassionate, accurate support in a fast-paced healthcare setting. The ideal candidate will have a Bachelor’s degree preferred and at least three years in a mental health or patient-care setting, plus proficiency in EHR systems such as AdvancedMD and