Intake Care Coordinator - Patient Onboarding & Access

Elite DNA Behavioral Health; Fort Myers (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

Elite DNA Behavioral Health is seeking an Entry-Level Care Coordinator to assist with patient intake and initial bio-psycho-social evaluations. You will gather information, schedule appointments, and support licensed clinicians to ensure a smooth intake process.

In this role, you will verify demographic and insurance data, document in the EMR, and communicate with patients to provide a welcoming experience while maintaining HIPAA compliance. This is an on-site position in Fort Myers, FL.

Qualifications

• Bachelor’s degree required in psychology, social work, or related field.
• Entry-level role; healthcare or behavioral health experience preferred.
• Strong communication and interpersonal skills; ability to build rapport with diverse patients.

Responsibilities

• Conduct structured intake interviews to gather bio-psycho-social information.
• Schedule initial evaluations and coordinate with providers.
• Verify demographics and insurance information; maintain accurate EMR documentation.
• Provide a welcoming patient experience and maintain HIPAA confidentiality.

Skills

Interpersonal skills

Communication

Active listening

Interviewing

HIPAA compliance

Empathy

Data collection

Education

Bachelor's degree in psychology, social work, or related field

Tools

EMR systems

Job description

Elite DNA Behavioral Health is seeking an Entry-Level Care Coordinator to assist with patient intake and initial bio-psycho-social evaluations. You will gather information, schedule appointments, and support licensed clinicians to ensure a smooth intake process.

In this role, you will verify demographic and insurance data, document in the EMR, and communicate with patients to provide a welcoming experience while maintaining HIPAA compliance. This is an on-site position in Fort Myers, FL.