Evening Care Coordination & Intake Specialist

American River Home Care; Sacramento (CA); On-site; USD 52,000 - 72,000; Full time

Job summary

American River Home Care is hiring an Evening Intake, Scheduling specialist to connect our office, patients, and field clinicians in a home health environment. You will manage referrals, verify coverage, and ensure accurate EMR data entry to support timely patient care.

This role requires strong multitasking, excellent communication with families and providers, and comfort with EMR and phone systems. Weekend rotation is required; schedule includes 3:30 PM–12:00 AM shifts, with days off Thursday

Qualifications

• Prior healthcare experience preferred (home health, hospice, clinic, or hospital).
• Strong multitasking, organizational, and problem-solving abilities.
• Experience with scheduling in a healthcare or service setting is a plus.
• Clear, professional communication with patients, families, and providers.
• Comfortable with technology (EMR, email, phone systems).

Responsibilities

• Intake and Scheduling coordination between office, patients, and field staff.
• Process new referrals quickly and accurately.
• Verify insurance and collect necessary documentation; enter data into EMR.
• Coordinate and schedule patient visits with clinical staff based on needs.
• Communicate with hospitals, clinics, and physicians to obtain missing information.
• Adjust schedules for PRN needs, cancellations, or urgent requests.
• Provide backup coverage for other administrative or field support roles.

Skills

Multitasking

Organizational skills

Problem-solving

Clear communication

Tools

EMR

Job description

American River Home Care is hiring an Evening Intake, Scheduling specialist to connect our office, patients, and field clinicians in a home health environment. You will manage referrals, verify coverage, and ensure accurate EMR data entry to support timely patient care.

This role requires strong multitasking, excellent communication with families and providers, and comfort with EMR and phone systems. Weekend rotation is required; schedule includes 3:30 PM–12:00 AM shifts, with days off Thursday