Client Intake Coordinator — Streamlined Care & Scheduling

American River Healthcare; Del Paso (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

American River Healthcare is seeking an organized Intake Coordinator to manage the intake process for new clients, gather information, and coordinate with internal teams. You will schedule appointments, maintain records, and respond to inquiries with clear guidance, while upholding confidentiality and privacy standards.

The role requires strong communication, attention to detail, and the ability to work in a fast-paced environment, with potential for collaboration across departments to improve

Qualifications

• Organized and detail-oriented with strong multitasking.
• Experience as Intake Coordinator or similar role.
• Excellent written and verbal communication.
• Familiarity with healthcare systems or medical terminology is a plus.

Responsibilities

• Manage the intake process of new clients, ensuring all necessary information is collected accurately and efficiently.
• Assess client needs and determine the appropriate resources and services to meet those needs.
• Schedule appointments for clients and coordinate with internal teams to ensure smooth transitions.
• Maintain accurate and up-to-date client records and documentation.
• Respond promptly to inquiries from clients and provide necessary information and guidance.
• Collaborate with other team members to ensure efficient operations and effective service delivery.
• Attend staff meetings and trainings to stay updated on organizational policies and procedures.
• Contribute to continuous improvement efforts to enhance the intake process and overall client experience.
• Adhere to confidentiality and privacy guidelines to protect client information.

Skills

Organizational skills

Time management

Attention to detail

Written and verbal communication

Data entry

Computer software proficiency

Healthcare terminology knowledge

Empathy

Education

High school diploma or equivalent

Certification (plus)

Tools

Data entry systems

Job description

American River Healthcare is seeking an organized Intake Coordinator to manage the intake process for new clients, gather information, and coordinate with internal teams. You will schedule appointments, maintain records, and respond to inquiries with clear guidance, while upholding confidentiality and privacy standards.

The role requires strong communication, attention to detail, and the ability to work in a fast-paced environment, with potential for collaboration across departments to improve