Intake Coordinator

American River Healthcare; Del Paso (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

American River Healthcare is seeking an organized Intake Coordinator to manage the intake process for new clients, gather information, and coordinate with internal teams. You will schedule appointments, maintain records, and respond to inquiries with clear guidance, while upholding confidentiality and privacy standards.

The role requires strong communication, attention to detail, and the ability to work in a fast-paced environment, with potential for collaboration across departments to improve

Qualifications

• Organized and detail-oriented with strong multitasking.
• Experience as Intake Coordinator or similar role.
• Excellent written and verbal communication.
• Familiarity with healthcare systems or medical terminology is a plus.

Responsibilities

• Manage the intake process of new clients, ensuring all necessary information is collected accurately and efficiently.
• Assess client needs and determine the appropriate resources and services to meet those needs.
• Schedule appointments for clients and coordinate with internal teams to ensure smooth transitions.
• Maintain accurate and up-to-date client records and documentation.
• Respond promptly to inquiries from clients and provide necessary information and guidance.
• Collaborate with other team members to ensure efficient operations and effective service delivery.
• Attend staff meetings and trainings to stay updated on organizational policies and procedures.
• Contribute to continuous improvement efforts to enhance the intake process and overall client experience.
• Adhere to confidentiality and privacy guidelines to protect client information.

Skills

Organizational skills

Time management

Attention to detail

Written and verbal communication

Data entry

Computer software proficiency

Healthcare terminology knowledge

Empathy

Education

High school diploma or equivalent

Certification (plus)

Tools

Data entry systems

Job description

Career Opportunities with American River Healthcare

A great place to work.

Careers At American River Healthcare

Current job opportunities are posted here as they become available.

Job Summary

We are seeking an organized and detail-oriented Intake Coordinator to join our team. As an Intake Coordinator, you will be responsible for managing the intake process of new clients. Your main duties will include gathering client information, assessing needs, scheduling appointments, and coordinating with internal teams. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to work effectively in a fast-paced environment.

Responsibilities

• Manage the intake process of new clients, ensuring all necessary information is collected accurately and efficiently
• Assess client needs and determine the appropriate resources and services to meet those needs
• Schedule appointments for clients and coordinate with internal teams to ensure smooth transitions
• Maintain accurate and up-to-date client records and documentation
• Respond promptly to inquiries from clients and provide necessary information and guidance
• Collaborate with other team members to ensure efficient operations and effective service delivery
• Attend staff meetings and trainings to stay updated on organizational policies and procedures
• Contribute to continuous improvement efforts to enhance the intake process and overall client experience
• Adhere to confidentiality and privacy guidelines to protect client information

Qualifications

• High school diploma or equivalent; additional education or certification is a plus
• Proven experience as an Intake Coordinator or in a similar role
• Excellent organizational and time management skills
• Strong attention to detail and accuracy
• Excellent communication skills, both written and verbal
• Ability to multitask and prioritize tasks effectively
• Proficient in using computer software and data entry systems
• Knowledge of medical terminology and familiarity with healthcare systems is a plus
• Compassionate and empathetic approach when dealing with clients
• Ability to work autonomously and collaborate effectively with a team

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.