Evening Box Office Specialist for Arts Center

Henry Street; New York (NY); On-site; USD 25,000 - 36,000; Part time

Job summary

Henry Street Settlement's Abrons Arts Center is seeking a dedicated Box Office Associate to assist with audience check-in for performances and events using a ticket scanner, ensuring accurate headcounts for non-ticket events as needed. You will process ticket purchases through Cuebox, manage cash and credit card transactions, and, when required, sell concessions and other products via Square.

This is a temporary, per diem, onsite role on the Lower East Side, demanding strong customer service and

Qualifications

• Experience in customer service, especially phone-based interactions.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize urgent requests.
• Comfortable with de-escalation and resolving challenging situations.
• Familiarity with computer systems and everyday technology.

Responsibilities

• Assist with audience check-in for performances and events using a ticket scanner.
• For non-ticket events, maintain a running count of attendees.
• Process ticket purchases via Cuebox, handling cash and card transactions.
• Sell concessions and other products, including alcohol, using Square when required.

Skills

Customer service

Attention to detail

Multitasking

De-escalation

Communication

Tools

Cuebox

Square

Ticket scanner

Job description

Henry Street Settlement's Abrons Arts Center is seeking a dedicated Box Office Associate to assist with audience check-in for performances and events using a ticket scanner, ensuring accurate headcounts for non-ticket events as needed. You will process ticket purchases through Cuebox, manage cash and credit card transactions, and, when required, sell concessions and other products via Square.

This is a temporary, per diem, onsite role on the Lower East Side, demanding strong customer service and