Evening Access Services Lead

Southeast Missouri State University; Cape Girardeau (MO); On-site; USD 42,000 - 52,000; Full time

Job summary

Southeast Missouri State University seeks an Access Services Evening Supervisor for Kent Library, a full-time, 10-month professional position. This role oversees evening operations, opens/closes the building, trains and supervises staff, and ensures safe, friendly user services for students, faculty, staff and community visitors.

Working August–May with Sunday 1:00pm–9:00pm and Mon–Thu 2:00pm–11:00pm shifts, the supervisor leads library services, supports borrowing and reserves, provides

Qualifications

• Bachelor’s Degree from an accredited college or university.
• Minimum two years of work experience in a library; Public services experience a plus.
• Experience providing user services.
• Experience with employee training or supervision.
• Evidence of effective interpersonal, verbal and written communication skills.
• Ability to organize work effectively and handle multiple tasks with frequent interruptions.
• Demonstrated initiative, flexibility and ability to work well as a team member and individually.
• Strong analytical and problem-solving skills, good attention to detail and a high level of accuracy.
• Ability to lead or participate in project planning, implementation and completion.
• Proficiency using computers in a work setting and experience with Microsoft Word and Excel.
• Basic understanding of resource sharing among libraries.
• Demonstrated experience and understanding of customer service.

Responsibilities

• Train, supervise and evaluate the Library Assistant IIs and student employees.
• Provide excellent,courteous, friendly user services.
• Ensure the safety and security of library users, resources and spaces.
• Facilitate user access to library services, resources, spaces and resource sharing.
• Provide nighttime reference and research assistance.
• Lead and participate in special projects as requested.
• Manage and maintain Kent Library’s circulating, periodicals and reserve collections.
• Participate in borrowing and lending resource sharing activitiesShare responsibility for building and facilities coordination.
• Create and maintain digital learning materials; such as library guides.
• Serve on library and university committees.

Skills

Customer service

Supervision

Teamwork

Communication skills

Multitasking

Problem solving

Education

Bachelor's Degree

Tools

Microsoft Word

Excel

Job description

Southeast Missouri State University seeks an Access Services Evening Supervisor for Kent Library, a full-time, 10-month professional position. This role oversees evening operations, opens/closes the building, trains and supervises staff, and ensures safe, friendly user services for students, faculty, staff and community visitors.

Working August–May with Sunday 1:00pm–9:00pm and Mon–Thu 2:00pm–11:00pm shifts, the supervisor leads library services, supports borrowing and reserves, provides