Evansville -Claims Representative

Padmore Global Connections LLC; Indianapolis (IN); On-site; USD 17,000 - 28,000; Full time

Job summary

Hoosier Lottery is seeking a Claims Representative in Evansville to assist with the claims process for lottery prizes and related inquiries. This onsite contract role involves greeting customers, verifying documentation, and supporting daily office tasks.

The position requires strong customer service, basic clerical skills, and proficiency with Office tools. It may include assisting with prize photos as needed.

Qualifications

• High School diploma or equivalent is required.
• Excellent customer service skills are required.
• General knowledge of operating a telephone and cash register.

Responsibilities

• Greet customers upon arrival in the Claims Center.
• Ensure all proper documentation is presented prior to claim processing.
• Assist Hoosier Lottery staff with daily office duties.
• Answer claims hotline and assist customers with questions.
• Assist with PR photos of winners when needed.

Skills

Excellent customer service

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Phone & cash register

Job description

About the job Evansville -Claims Representative

Work Arrangement: Onsite

Agency Interview Type: Phone and in-person

Engagement Type: Contract

NOTE: Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered.

Short Description

The Hoosier Lottery Claims Representative Temp will assist customers with the claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery products and other duties as needed.

Complete Description

• Greet customers upon arrival in the Claims Center;
• Ensure all proper documentation is presented prior to claim processing;
• Assist Hoosier Lottery staff with daily office duties;
• Answer claims hotline and assist customers with questions;
• Assist with PR photos of winners when needed..

Job Requirements

• High School diploma or equivalent ;
• Excellent customer service skills;
• General knowledge of and ability to operate a telephone and cash register;
• Basic knowledge of clerical procedures, methods, and principles;
• Proficient in office software, including Microsoft Outlook, Microsoft Excel and Microsoft Word;
• Proficient with modern office equipment including computer, fax machine, and scanners