Lottery Claims Specialist (Onsite Contract)

Padmore Global Connections LLC; Indianapolis (IN); On-site; USD 17,000 - 28,000; Full time

Job summary

Hoosier Lottery is seeking a Claims Representative in Evansville to assist with the claims process for lottery prizes and related inquiries. This onsite contract role involves greeting customers, verifying documentation, and supporting daily office tasks.

The position requires strong customer service, basic clerical skills, and proficiency with Office tools. It may include assisting with prize photos as needed.

Qualifications

• High School diploma or equivalent is required.
• Excellent customer service skills are required.
• General knowledge of operating a telephone and cash register.

Responsibilities

• Greet customers upon arrival in the Claims Center.
• Ensure all proper documentation is presented prior to claim processing.
• Assist Hoosier Lottery staff with daily office duties.
• Answer claims hotline and assist customers with questions.
• Assist with PR photos of winners when needed.

Skills

Excellent customer service

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Phone & cash register

Job description

Hoosier Lottery is seeking a Claims Representative in Evansville to assist with the claims process for lottery prizes and related inquiries. This onsite contract role involves greeting customers, verifying documentation, and supporting daily office tasks.

The position requires strong customer service, basic clerical skills, and proficiency with Office tools. It may include assisting with prize photos as needed.