EV Quality Engineer: Warranty & Root-Cause Analysis

Lgelectronics

Macon Township (MI)

On-site

USD 85,000 - 115,000

Full time

14 days+

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Benefits offered by this job

401(k) Retirement Plan

Paid Time Off

Medical, dental, vision benefits

Job summary

LG Magna e-Powertrain USA, Inc. in Southeast Michigan seeks an Electrical Engineer for the Quality Warranty team. You will act as the primary contact for quality within e-PT components, analyzing, repairing, and identifying root causes for post-customer returns.

The role requires a Bachelor’s in Electrical/Electronics/Mechatronics, 5+ years in related engineering, and strong root-cause analysis skills. Travel up to 10% and lifting up to 60 lbs are required.

Qualifications

Bachelor’s degree in Electrical, Electronics or Mechatronics Engineering.
Minimum of 5 years of Electrical/Electronics Application or Test Engineering.
Skill in Quality Engineering Root Cause Analysis.
Experience in process improvement and quality engineering methodologies.
Knowledge of Quality system (TS16949) and APQP, PPAP, FMEA, SPC, etc.
Understanding of electrical printed circuit board assembly (PCBA).
Ability to travel up to 10% to customers, warehouse required.
Ability to use independent judgment and exercise discretion while performing job tasks.
Ability to occasionally lift and manipulate (bending, twisting) with physical dexterity parts up to 60 lbs. and to stand and/or stoop for extended periods of time.

Responsibilities

Manage Customer’s warranty center operations: shipping/receiving returned e-PT components.
Analyze root cause, troubleshooting, and repair/refurbishing defective parts.
Validate with chamber/TAS and test EOL equipment.
Maintain and manage test equipment (EOL, Charger/Discharger, Leak Tester).
Oversee all quality issues for e-PT components including field support and RMA process management.
Analyze all warranty claims to determine root cause of product returns.
Perform tear down and failure analysis of returned product to determine root causes.
Conduct SWAP testing with tracked removed parts with sub-suppliers to trace issues.
Lead APQP activities and PPAP documentation (PFD, PCP, PFMEA) for customer approval.
Lead responses to emerging quality issues with containment activities.
Communicate effectively with customer and internal teams (locally and overseas) regarding quality concerns.
Lead Product Review Report (PRR) investigations to identify potential root causes.
Prepare technical reports by collecting, analyzing, and summarizing data with recommendations.
Report quality status using methods like PRTS, 5 Phase, GQTS, 8D.