EV Field Service Technician – Transit Buses & Trucks

RIDE Mobility; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Employee assistance program

Health savings account

Paid time off

Job summary

RIDE Services in Indianapolis is seeking a Field Service Technician for the Customer Service Department to diagnose and repair buses/trucks under warranty at Customer facilities and perform field support campaigns.

The role requires EV/HV experience, 2+ years in transit bus maintenance, and the ability to travel to Customer sites in the US and Canada. A high school diploma and valid driver's license are required; weekends and long hours may be necessary.

Qualifications

• Minimum two years’ experience in transit bus maintenance or field service.
• EV or HV experience is essential.
• Experience with bus diagnostics and electric drive systems preferred.
• Must be able to travel to Customer sites and work in Customer environments.
• Valid driver’s license with limited infractions in the last three years.

Responsibilities

• Diagnose and repair warranty-related issues on buses/trucks at Customer facilities.
• Provide Customer interface and reports on field maintenance activities.
• Respond to Customer requests and assist with maintenance issues.
• Order parts, coordinate repairs, and provide daily service reports.
• Coordinate new vehicle delivery acceptance with Customers in the US and Canada.
• Provide daily status reporting to the Customer Service Manager.
• Follow up with Parts clerks for parts availability and ETA.

Skills

EV/HV experience

Bus maintenance knowledge

Field service experience

Travel willingness

Customer interface/reporting

Education

High school diploma or GED

Job description

RIDE Services in Indianapolis is seeking a Field Service Technician for the Customer Service Department to diagnose and repair buses/trucks under warranty at Customer facilities and perform field support campaigns.

The role requires EV/HV experience, 2+ years in transit bus maintenance, and the ability to travel to Customer sites in the US and Canada. A high school diploma and valid driver's license are required; weekends and long hours may be necessary.