EV Field Service Technician: Mobile Repairs

Rivian; Knightdale (NC); Hybrid; USD 32,552 - 41,975; Full time

Benefits offered by this job

Paid vacation

Health insurance benefits

401(k) Plan

Employee Stock Purchase Program

Job summary

Rivian is seeking a hands-on Field Service Technician in Knightdale, NC, to support vehicle repairs and provide excellent customer service. The role involves performing diagnostics, repairs, and maintenance, both in the field and at service centers. Candidates must have a high school diploma, be proficient with hand and power tools, and possess strong organizational skills.

The position requires a collaborative individual who can work in a dynamic environment, interacting with customers and ensuring high-quality service. The role offers a competitive salary and a comprehensive benefits package.

Qualifications

• Proficient in using hand tools and power tools.
• Must be at least 21 years old.
• Valid driver's license with clean driving record.
• Ability to lift up to 50 lbs.

Responsibilities

• Perform vehicle diagnosis, repairs, and installations.
• Conduct road tests to ensure quality of repairs.
• Manage parts operations and inventory.
• Communicate professionally in customer-facing situations.

Skills

Proficient in using hand tools and power tools

Strong organizational skills

Ability to perform physical tasks

Ability to read and speak fluent English

Technical skills related to EVs

Education

High School Diploma or GED

Tools

DVOM

A/C machine

Windows or Mac computers

Job description

Rivian is seeking a hands-on Field Service Technician in Knightdale, NC, to support vehicle repairs and provide excellent customer service. The role involves performing diagnostics, repairs, and maintenance, both in the field and at service centers. Candidates must have a high school diploma, be proficient with hand and power tools, and possess strong organizational skills.

The position requires a collaborative individual who can work in a dynamic environment, interacting with customers and ensuring high-quality service. The role offers a competitive salary and a comprehensive benefits package.