EV Field Service Technician: Learn & Grow on the Road

Rivian Automotive; Blauvelt (NY); Hybrid; USD 39,000 - 54,000; Full time

Job summary

Rivian seeks an emerging to mid-level Technician to support EV repairs, inspections, and field service. You will work under mentorship to grow technical acumen while delivering exceptional customer experiences at a local service center, with potential remote work or mobile assignments.

The role emphasizes learning the EV framework, safety procedures, and strong communication in a dynamic, start-up-like environment. Travel and varied shifts may be required as business evolves.

Qualifications

• Graduation from an accredited automotive repair school/program is highly preferred.
• 0–3 years of hands-on experience in an automotive shop or technical environment; open to recent graduates.
• Basic exposure to EV/hybrid frameworks or startup environments is a plus.

Responsibilities

• Vehicle diagnosis, repairs, installations, and inspections at service center, mobile route, or remote location.
• Learn product line, EV framework, tools, and establish peer mentoring with senior technicians.
• Follow repair procedures safely and efficiently without compromising quality.
• Conduct road tests post-repair to verify quality and safety.
• Assist with parts operations, including ordering, receiving, inventory tracking, and expenses.
• Maintain detailed technical notes and documentation for completed and in-process repairs.
• Interact professionally with customers, families, and partners at facilities or events.
• Identify process improvements and participate in service campaigns or containment initiatives.
• Engage in required training and stay current on evolving technical skills.

Skills

EV knowledge

Diagnostic skills

Communication

Physical stamina

Windows/Mac proficiency

Education

Automotive repair school/program

Tools

DVOM

Electrical schematics

Job description

Rivian seeks an emerging to mid-level Technician to support EV repairs, inspections, and field service. You will work under mentorship to grow technical acumen while delivering exceptional customer experiences at a local service center, with potential remote work or mobile assignments.

The role emphasizes learning the EV framework, safety procedures, and strong communication in a dynamic, start-up-like environment. Travel and varied shifts may be required as business evolves.