EV Field Service Operations Leader

Rivian; Tualatin (OR); On-site; USD 102,300 - 135,580; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Insurance benefits

401(k) Plan

Job summary

A leading electric vehicle manufacturer in Tualatin is seeking a Service Operations Manager to lead local operations and ensure a high customer experience. The ideal candidate will possess strong leadership and communication skills, manage remote teams, and have a keen focus on operational excellence. Responsibilities include managing P&L and collaborating with cross-functional teams. A Bachelor's degree and experience in the automotive field are required. This role offers a competitive salary range of $102,300 – $135,580, plus performance bonuses and comprehensive benefits.

Qualifications

• Ability to manage remote service teams and drive people performance.
• Detail-oriented with strong analytical and interpersonal skills.
• Demonstrated high-level administrative experience.

Responsibilities

• Manage local operations with a hands-on mindset.
• Ensure compliance with company objectives.
• Develop and maintain processes to track and report on KPIs.

Skills

Leadership skills

Communication skills

Problem-solving

Organizational skills

Detail-oriented

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Office

Job description

A leading electric vehicle manufacturer in Tualatin is seeking a Service Operations Manager to lead local operations and ensure a high customer experience. The ideal candidate will possess strong leadership and communication skills, manage remote teams, and have a keen focus on operational excellence. Responsibilities include managing P&L and collaborating with cross-functional teams. A Bachelor's degree and experience in the automotive field are required. This role offers a competitive salary range of $102,300 – $135,580, plus performance bonuses and comprehensive benefits.