EV Field Product Advisor IV

Rivian Automotive; City of White Plains (NY); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

401(k) Plan

Employee Stock Purchase Program

Health insurance

Paid time off

Job summary

Rivian Automotive in White Plains, NY is seeking a Product Advisor IV to join its Field Sales team. You will own the customer journey from initial contact to post-sale follow-up, delivering personalized experiences across in-person, phone, text and email channels while embodying Rivian's values.

The role emphasizes building relationships, demo drives, product demonstrations, and high-touch service to educate customers about Rivian products.

Qualifications

• Preferred 4+ years experience in Sales, Retail, Hospitality or similar fields.
• Proven track record in a high-velocity customer engagement cycle.
• Experience with CRM systems and digital communication channels.

Responsibilities

• Hit monthly/quarterly targets and KPIs including demo drive volume and conversion.
• Provide product demonstrations and identify customer needs to recommend Rivian products.
• Maintain in-depth product knowledge and share community stories to guide decisions.

Skills

Sales experience

CRM systems

Communication skills

Customer service

Education

High School Diploma

GED

Tools

Salesforce

Microsoft Office

Job description

Rivian Automotive in White Plains, NY is seeking a Product Advisor IV to join its Field Sales team. You will own the customer journey from initial contact to post-sale follow-up, delivering personalized experiences across in-person, phone, text and email channels while embodying Rivian's values.

The role emphasizes building relationships, demo drives, product demonstrations, and high-touch service to educate customers about Rivian products.