EV Charging Technical Support Engineer (L3)

Zohorecruit

Town of Florida, Northern (NY, KY)

Hybrid

USD 90,000 - 130,000

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Employee assistance program

Health insurance

Life insurance

Vision insurance

Job summary

VoltiE Group is seeking a hands-on Technical Support Specialist (L3) in Miramar, FL to own complex escalations across EV charging hardware, firmware, software, and cloud services. The role demands strong troubleshooting ability, structured problem-solving, and collaboration with hardware, firmware, software, cloud, and field teams.

You will document findings, validate solutions, and contribute to reducing recurring issues.

Qualifications

5+ years of experience in technical support, systems support, field engineering, network operations, electronics, embedded systems, industrial equipment, EV charging, telecommunications, or related troubleshooting environment.
Experience with complex technical systems where issues span hardware, networking, software, connectivity, and cloud services.

Responsibilities

Take ownership of complex escalations involving EV chargers and supporting systems from investigation through resolution.
Investigate issues across hardware, networking, embedded systems, software, and cloud-connected services using diagnostic tools.
Collaborate with engineering, field service, installation, operations, and customer-facing teams to identify root causes and validate solutions.
Document technical findings, resolutions, and recurring issues clearly and precisely.