EV/AV Fleet Leader & High-Impact Coach

Amerit Fleet Solutions; Kenner (IL); On-site; USD 105,000 - 115,000; Full time

Benefits offered by this job

Full benefits within 30 days

Medical, dental, vision coverage

401(k) match program

Paid vacation and holidays

Safety gear reimbursement

Amerit University training

Referral bonus up to $500

ASE certification fee reimbursement &

Employee recognition & rewards

Employee Assistance Program (EAP)

24/7 nurse triage

Discounts on cell service & tickets

Employee resource groups

Job summary

Amerit Fleet Solutions is seeking an Autonomous Vehicle - Fleet Manager to lead a team of service technicians in New Orleans, LA. You’ll be responsible for HR processes, workload planning, and ensuring top-tier client experience while prioritizing safety and compliance.

The role emphasizes leadership, data-driven decision making, and continuous development of technicians through training programs and performance management. A weekly pay cycle is noted with competitive salary and incentives.

Qualifications

• Experience with Electric Vehicles and/or Autonomous Vehicles is a requirement.
• Proven ability to build and lead a strong team in a fast-paced, technology-driven environment.
• Empower team members and guide them toward positive business outcomes.
• Excellent communication skills with the ability to influence, persuade, and drive action.
• Collaborative management style with a strong customer service orientation.
• Ability to manage performance, set expectations, hold team members accountable, and implement performance improvement plans when necessary.
• Customer-focused mindset balancing the needs of Amerit and the customer for optimal service delivery.
• Ability to interpret data, drive KPIs, and identify opportunities for improvement.
• Dynamic and evolving business model requires adaptability and resilience.

Responsibilities

• Safety first: ensure safety, health, environmental compliance and quality of work.
• Manage a team of service technicians including hiring, performance management and scheduling.
• Develop technicians and promote ongoing leadership and technical skills.
• Oversee workload, dispatch work efficiently and minimize vehicle downtime.
• Assist technicians in troubleshooting issues and resolving problems.
• Define and follow processes for inventory management and on-time parts procurement.
• Accountable for billability targets and meeting minimal billable hours requirements.
• Manage repair orders from intake to completion and closure.
• Serve as escalation point for disputes and customer service issues.

Skills

Electric/Autonomous Vehicles

Team leadership

HR management

Customer service

Data interpretation

KPIs

Problem solving

Job description

Amerit Fleet Solutions is seeking an Autonomous Vehicle - Fleet Manager to lead a team of service technicians in New Orleans, LA. You’ll be responsible for HR processes, workload planning, and ensuring top-tier client experience while prioritizing safety and compliance.

The role emphasizes leadership, data-driven decision making, and continuous development of technicians through training programs and performance management. A weekly pay cycle is noted with competitive salary and incentives.