European Car Service Advisor – 70k+ with Commission

silverstarservicecenterinc; Edgewater (MD); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Air conditioned shop

Health insurance

Dental and vision

Paid time off

Paid certifications

Employee discounts

Great online reviews

Job summary

Silver Star Service Center, Inc. in Edgewater, MD is hiring a full-time Automotive Service Advisor to be a key player in our service operation and to help customers throughout Annapolis, MD and the surrounding Chesapeake Bay area.

In this role you will greet customers, translate concerns into actionable service plans, accurately estimate labor from labor guides, and serve as the trusted link between the customer and the shop floor to ensure vehicles are serviced correctly and customers remain

Qualifications

• Knowledge of vehicle systems and how vehicles operate.
• Excellent communication with customers.
• Professional appearance and hygiene.
• Ability to estimate labor from labor guides.
• Ability to interpret customer expectations.

Responsibilities

• Greet customers and listen to concerns.
• Translate concerns into actionable service plans.
• Accurately estimate labor from labor guides.
• Coordinate between the customer and the shop floor.

Skills

Vehicle systems knowledge

Communication skills

Professional appearance

Labor estimation from guides

Interpreting customer expectations

Job description

Silver Star Service Center, Inc. in Edgewater, MD is hiring a full-time Automotive Service Advisor to be a key player in our service operation and to help customers throughout Annapolis, MD and the surrounding Chesapeake Bay area.

In this role you will greet customers, translate concerns into actionable service plans, accurately estimate labor from labor guides, and serve as the trusted link between the customer and the shop floor to ensure vehicles are serviced correctly and customers remain