EUC Specialist: Windows & iOS, MSP Lead

Ingalls Shipbuilding, a Division of HII; Pascagoula (MS); On-site; USD 90,000 - 120,000; Full time

Job summary

Ingalls Shipbuilding IT is seeking an End User Computing (EUC) specialist with deep expertise in Windows endpoints and iOS devices within a secure enterprise environment. You will oversee daily operational support as well as coordinate multiple Master Service Providers (MSPs) to ensure service delivery meets both contractual expectations and company policies and procedures, including CMMC compliance.

The role requires strong leadership to drive EUC modernization, enforce STIG/NIST guidelines,

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field with 9 years of experience supporting Windows endpoints in an enterprise environment.
• Master's degree (in listed fields) with 7 years of experience.
• PhD (in listed fields) with 4 years of experience.
• Experience administering and supporting IOS devices through MDM/EMM platforms (e.g. Intune, MobileIron, Workspace ONE).

Responsibilities

• Provide expert-level support for Windows endpoints, including configuration, imaging, patching, security hardening, troubleshooting, and procurement.
• Manage iOS devices and mobility solutions using enterprise MDM/EMM platforms, ensuring secure enrollment, policy enforcement, and application governance.
• Lead and coordinate the activities of multiple MSPs, ensuring adherence to SLAs, accountability for escalations, prompt remediation, and alignment with enterprise security and operational standards.
• Implement EUC practices consistent with CMMC Level 2, Zero Trust architecture, and DoD cybersecurity frameworks.
• Ensure endpoint environments maintain compliance with STIGs, DISA/NIST guidelines, vulnerability mitigation timelines, and audit-ready documentation.
• Oversee endpoint management technologies such as Intune, Active Directory, Group Policy, identity services, and device encryption.
• Maintain accurate SOPs, workflows, asset inventories, and compliance documentation required for inspections and cybersecurity audits.
• Collaborate with cybersecurity, infrastructure, networking, and business units to ensure seamless and secure end-user operations across all service providers.
• Drive modernization initiatives across EUC and MSP-supported environments, including automation opportunities, lifecycle improvements, and capability enhancements.
• Act as an escalation leader for complex or multi-provider EUC incidents, coordinating root cause analysis and implementing long-term corrective actions.

Skills

Windows endpoints

iOS devices management

MDM/EMM platforms

CMMC compliance

MSP coordination

Education

Bachelor's degree in IT/CS

Master's degree

PhD

Tools

Intune

Active Directory

Group Policy

PowerShell

JAMF

Workspace ONE

Job description

Ingalls Shipbuilding IT is seeking an End User Computing (EUC) specialist with deep expertise in Windows endpoints and iOS devices within a secure enterprise environment. You will oversee daily operational support as well as coordinate multiple Master Service Providers (MSPs) to ensure service delivery meets both contractual expectations and company policies and procedures, including CMMC compliance.

The role requires strong leadership to drive EUC modernization, enforce STIG/NIST guidelines,