Euc Project Specialist/coordinator

Tata Consultancy Services Limited; New York (NY); On-site; USD 70,000 - 75,000; Full time

Job summary

Tata Consultancy Services is seeking an EUC Project Specialist / Coordinator in New York, NY. You will assist in planning, executing, and completing projects across the organization, liaising with firmwide teams and end users to deliver major changes to the client desktop environment.

You'll manage delivery tasks, report on progress, and track RAID items using the WS system. The role requires strong communication and the ability to work under pressure to meet tight timescales.

Qualifications

• Excellent communication and customer care skills.
• Ability to work under pressure with tight deadlines.
• Experience using a help desk call management system.
• Technical grasp of a wide range of applications, both in-house and third-party.
• Familiarity with project management tools and processes.

Responsibilities

• Liaise with firmwide teams and End Users to plan and deliver major changes to the client desktop environment.
• Manage tasks for delivery resources.
• Report on progress.
• Capture and track RAID items.
• Use WS system for work item tracking to track and delivery items.

Skills

Communication skills

Work under pressure

Help desk system

Technical breadth of apps

PM tools

Job description

EUC Project Specialist / Coordinator

Role Summary

Assists in the planning, execution, and completion of projects across an organization.

Key Responsibilities

• Liaise with firmwide teams and End Users to plan and deliver major changes to the client desktop environment.
• Manage tasks for delivery resources.
• Report on progress.
• Capture and track RAID items.
• Use WS system for work item tracking to track and delivery items.

Required Skills

• Excellent communication, interpersonal and customer care skills.
• Ability to work under pressure and on tight timescales.
• Experience using help desk call management system.
• Technical grasp of a wide range of applications, both in-house and third-party applications.
• Familiarity with project management tools and processes.

Salary Range- $70,000-$75,000 a year

Location

New York, NY

Function

TECHNOLOGY

Role

Engineer

ID

438618

Skills

EUC

Salary Range

$70,000 - $75,000