EUC Engineer II - Desktop, Mobile & VDI

CHRISTUS Health System; San Antonio (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

CHRISTUS Health in San Antonio, TX is hiring an Information Technology Engineer II for End User Computing (EUC) to design, implement, and support EUC services across desktop, mobile, and cloud environments. The role covers deployment and support of desktops, laptops, mobile devices, virtual desktops, and cloud apps, with on-call duties and documentation duties.

A Bachelor's in CS (or equivalent) and 3–5 years of EUC experience are required; healthcare experience and relevant certifications are a

Qualifications

• Bachelor's degree in Computer Science; experience can substitute for education.
• 3-5 years experience in end user device support (Desktops, Laptops, Mobile, Virtualization of Application and Desktops)
• Experience in Healthcare is a plus
• Current certifications in Microsoft, Citrix, VMWare, or related technologies

Responsibilities

• Analyze and solve PC-related issues; liaise with vendors and other teams as needed.
• Ensure compliance with corporate and divisional policies.
• Use established tools and processes; understand relationships to other systems/business processes.
• Analyze data to maintain accurate schedules and user populations.
• Develop schedules for endpoint transitions ensuring service/device availability at transition time.
• Create and maintain standard EUC documentation.
• Anticipate changes to processes and adjust accordingly.
• Prepare and consult on end user training.
• Participate in 24x7 on-call rotation.

Skills

End user device support

Time management

Technical writing

Vendor coordination

3-5 years experience

Education

Bachelor's degree in Computer Science

Job description

CHRISTUS Health in San Antonio, TX is hiring an Information Technology Engineer II for End User Computing (EUC) to design, implement, and support EUC services across desktop, mobile, and cloud environments. The role covers deployment and support of desktops, laptops, mobile devices, virtual desktops, and cloud apps, with on-call duties and documentation duties.

A Bachelor's in CS (or equivalent) and 3–5 years of EUC experience are required; healthcare experience and relevant certifications are a