EUC Desktop Support Specialist - L1

Iron Systems, Inc; Dallas (TX); On-site; USD 40,000 - 65,000; Full time

Job summary

Iron Systems, Inc. is seeking an IT Support Specialist in Dallas to provide hands-on technical help in a distribution center environment.

You will support Windows and MAC systems, handle mobile devices, and troubleshoot desktops and peripherals such as Zebra printers and scanners. The role requires strong customer-facing skills, proactive thinking, and the ability to work independently while meeting defined standards.

Qualifications

• Experience using an ITSM system.
• Strong working knowledge of Windows operating systems and Office applications.
• MACs support experience is beneficial.
• Familiarity with mobile devices (iOS/Android).
• Experience with desktop and laptop hardware components and replacement.

Skills

Customer-facing

Independent thinking

Relationship building

Organized and prioritizes

Proactive mindset

Education

CompTIA A+/Network+

Microsoft MCP/MCITP/MCSE

Tools

ITSM system

Zebra printers

Handheld scanners

Job description

Iron Systems, Inc. is seeking an IT Support Specialist in Dallas to provide hands-on technical help in a distribution center environment.

You will support Windows and MAC systems, handle mobile devices, and troubleshoot desktops and peripherals such as Zebra printers and scanners. The role requires strong customer-facing skills, proactive thinking, and the ability to work independently while meeting defined standards.