EU Ramp-Up Account Manager: Growth & High-Value Clients

Remote; San Francisco (CA); A distancia; USD 67.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stock Options Program

Work & Swim Program

Descripción de la vacante

Finom is seeking a RAM to own a book of European SME accounts, proactively expanding wallet share and building strong client relationships.

You will focus on rapid product adoption, manage churn risk, and work cross-functionally with onboarding, product and support to deliver on revenue goals.

Fluent English and native Italian, plus 2+ years in fintech or B2B SaaS, are essential as you engage customers across Europe and beyond.

Formación

• 2+ years of account management experience in fintech or B2B SaaS.
• At least 1 year of outbound or business development experience.
• Strong revenue-oriented mindset with ability to identify upsell opportunities.
• Data-driven approach to usage signals and portfolio trends.
• Excellent communication for QBRs and stakeholder management.

Responsabilidades

• Own a portfolio of high-value SME clients across European markets and drive sustainable revenue growth from it.
• Proactively engage your book through outreach and check-ins, rather than just reacting to inbound requests.
• Identify and execute upsell and cross-sell opportunities across Finom’s product suite (plans, card spend, invoicing, credit).
• Build genuine relationships with decision-makers and be the person they call when something needs sorting.
• Use account data, usage signals and portfolio trends to inform your outreach priorities and commercial conversations.
• Monitor account health signals and step in early on at‑risk accounts before churn becomes likely.
• Maintain a clean pipeline and activity tracking in Salesforce – no black holes.
• Use Modjo, our AI call intelligence tool, to sharpen your performance and share learnings with the team.
• Work closely with onboarding, product and support to make sure clients get what was promised.

Conocimientos

Fluent English

Italian (Native)

Account management

Outbound / business development

Commercial focus on revenue

Data-driven decisions

Strong communication

Herramientas

Salesforce

Google Workspace

Slack

Modjo

Descripción del empleo

Finom is seeking a RAM to own a book of European SME accounts, proactively expanding wallet share and building strong client relationships.

You will focus on rapid product adoption, manage churn risk, and work cross-functionally with onboarding, product and support to deliver on revenue goals.

Fluent English and native Italian, plus 2+ years in fintech or B2B SaaS, are essential as you engage customers across Europe and beyond.