ETF Operations Lead: Settlements, P&L & Client Relations

Citi; Tampa (FL); On-site; USD 63,000 - 87,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Wellness programs

Paid time off

Job summary

Citi in Tampa, Florida, is seeking a Fund Accounting professional to manage ETF creation, settlement, and related P&L activities in a fast-paced operations environment.

The role requires accuracy, strong communication, and collaboration with sponsors and clients across domestic and international markets while ensuring SLA adherence and robust controls. Experience in high-volume processing and Excel proficiency is essential.

Qualifications

• Excellent communication, interpersonal, and relationship-building skills.
• Strong analytical and problem-solving skills with the ability to anticipate issues and suggest solutions.
• Proficiency in Microsoft Office applications, particularly Excel.

Responsibilities

• ETF creation and redemption order processing and settlement for the primary market.
• ETF creation and redemption settlement arrangements, both in-kind and cash.
• Maintaining positive relationships with sponsors and clients
• Overseeing the settlement of secondary market trades when creating and redeeming on behalf of a client.
• ETF collateral processing and P&L calculations.
• Daily exceptions are researched and escalated accordingly for resolution.
• Ensure client service level agreement (SLA) and deadlines are met, as well as AP contractual agreements upheld.
• Monitor and research errors to ensure adherence to audit and control policies, identify issues where trade settlement is non-straight-through processing, and correct root cause.

Skills

Communication

Analytical skills

Problem solving

Excel

Interpersonal skills

Education

Bachelor’s degree in Accounting or Finance

Tools

Microsoft Excel

Job description

Citi in Tampa, Florida, is seeking a Fund Accounting professional to manage ETF creation, settlement, and related P&L activities in a fast-paced operations environment.

The role requires accuracy, strong communication, and collaboration with sponsors and clients across domestic and international markets while ensuring SLA adherence and robust controls. Experience in high-volume processing and Excel proficiency is essential.