ETF Operations Senior Analyst

Citi; Tampa (FL); On-site; USD 63,000 - 87,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Wellness programs

Paid time off

Job summary

Citi in Tampa, Florida, is seeking a Fund Accounting professional to manage ETF creation, settlement, and related P&L activities in a fast-paced operations environment.

The role requires accuracy, strong communication, and collaboration with sponsors and clients across domestic and international markets while ensuring SLA adherence and robust controls. Experience in high-volume processing and Excel proficiency is essential.

Qualifications

• Excellent communication, interpersonal, and relationship-building skills.
• Strong analytical and problem-solving skills with the ability to anticipate issues and suggest solutions.
• Proficiency in Microsoft Office applications, particularly Excel.

Responsibilities

• ETF creation and redemption order processing and settlement for the primary market.
• ETF creation and redemption settlement arrangements, both in-kind and cash.
• Maintaining positive relationships with sponsors and clients
• Overseeing the settlement of secondary market trades when creating and redeeming on behalf of a client.
• ETF collateral processing and P&L calculations.
• Daily exceptions are researched and escalated accordingly for resolution.
• Ensure client service level agreement (SLA) and deadlines are met, as well as AP contractual agreements upheld.
• Monitor and research errors to ensure adherence to audit and control policies, identify issues where trade settlement is non-straight-through processing, and correct root cause.

Skills

Communication

Analytical skills

Problem solving

Excel

Interpersonal skills

Education

Bachelor’s degree in Accounting or Finance

Tools

Microsoft Excel

Job description

Responsibilities:

• ETF creation and redemption order processing and settlement for the primary market.
• ETF creation and redemption settlement arrangements, both in-kind and cash.
• Maintaining positive relationships with sponsors and clients
• Overseeing the settlement of secondary market trades when creating and redeeming on behalf of a client.
• ETF collateral processing and P&L calculations.
• Daily exceptions are researched and escalated accordingly for resolution.
• Ensure client service level agreement (SLA) and deadlines are met, as well as AP contractual agreements upheld.
• Monitor and research errors to ensure adherence to audit and control policies, identify issues where trade settlement is non-straight-through processing, and correct root cause.

Qualifications:

• 2-5+ years of experience with accounting, finance, or business-related area.
• Experience working in the ETF industry a plus.
• Knowledge of domestic and international markets is ideal, but not required.
• Ability to work in a structured, high-volume, time-sensitive, high-risk, and demanding environment.
• Excellent communication, interpersonal, and relationship-building skills.
• Strong analytical and problem-solving skills with the ability to anticipate issues and suggest solutions.
• Proficiency in Microsoft Office applications, particularly Excel.

Education:

• Bachelor’s degree/University degree in Accounting or Finance, or equivalent experience

Job Family Group: Operations - Transaction Services

Job Family: Fund Accounting

Time Type: Full time

Primary Location: Tampa Florida United States

Primary Location Full Time Salary Range: $62,620.00 - $87,380.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.

Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills: Please see the requirements listed above.

Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date: Sep 09, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.