eStore In-Store Shopper: Fast-Paced Order Fulfillment

H-E-B; Melissa (TX); On-site; USD 18,000 - 25,000; Full time

Job summary

H-E-B in Melissa, TX is seeking an eStore In-Store Shopper to pick and unload items for online orders. You will use a digital tool to compile orders, pack them in staging areas, and assist customers on the sales floor with product questions.

Responsibilities include stocking, coordinating with managers, and ensuring product freshness and safe handling in a fast-paced store environment. Compliance with SOPs and safety rules is required.

Qualifications

• Strong customer service skills - Required
• Excellent communication skills - Required
• Ability to make effective decisions on behalf of the customer with limited information - Required
• Ability to prioritize and handle cross-functional tasks - Required
• Ability to work a flexible schedule - Required

Responsibilities

• Selects merchandise from sales floor to complete customer online orders
• Sorts / unloads selected merchandise into refrigeration, frozen, or dry storage holding areas
• Uses a digital tool to select items necessary to complete online orders, pack and put away orders in staging area
• Makes decisions on customers¿ behalf if requested item is unavailable
• Provides superior customer service; answers product-related questions, locates products, and helps in-store Customers, as needed

Skills

Customer service

Communication

Decision making

Prioritization

Flexible schedule

Education

HS Diploma or GED

Job description

H-E-B in Melissa, TX is seeking an eStore In-Store Shopper to pick and unload items for online orders. You will use a digital tool to compile orders, pack them in staging areas, and assist customers on the sales floor with product questions.

Responsibilities include stocking, coordinating with managers, and ensuring product freshness and safe handling in a fast-paced store environment. Compliance with SOPs and safety rules is required.