Curbside Order Picker & Customer Concierge

H-E-B; Dallas (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

H-E-B is seeking a Customer Service Representative for eStore order assembly and packing in Dallas. You will select online orders, pack them, and ensure cleanliness of perishable and non-perishable areas while serving customers.

You will use digital tools to pick items, monitor inventory, and assist customers with product questions, maintaining safety and sanitation standards in a fast-paced store setting. This role requires 18+ years, HS diploma or GED, and willingness to work flexible hours in

Qualifications

• Excellent customer service skills required.
• Basic communication skills required.
• Ability to prioritize and handle cross-functional tasks.
• Flexible schedule required.
• Ability to use material-handling equipment and maintain license.

Responsibilities

• Packages, transports, and loads groceries and merchandise from the store to the Customer's vehicle
• Assists in selecting, sorting, unloading merchandise into storage areas, and returning products to their proper location
• Provides excellent customer service by answering product-related questions, locating products, and helping Customers as needed
• Minimizes shrink through careful handling of product
• Achieves productivity standards
• Complies with regulations for product freshness, food safety, and sanitation
• Uses a digital tool to select items necessary to complete order from store, to pack and put away customer orders in staging area, and to retrieve orders for customers

Skills

Customer service

Basic communication

Prioritization

Flexible schedule

Material-handling equipment

Education

HS Diploma or GED

Job description

H-E-B is seeking a Customer Service Representative for eStore order assembly and packing in Dallas. You will select online orders, pack them, and ensure cleanliness of perishable and non-perishable areas while serving customers.

You will use digital tools to pick items, monitor inventory, and assist customers with product questions, maintaining safety and sanitation standards in a fast-paced store setting. This role requires 18+ years, HS diploma or GED, and willingness to work flexible hours in