E-Store Shopper & Customer Service Pro

H-E-B; West Lake Hills (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

H-E-B is seeking an eStore In-Store Shopper to efficiently select, sort, and unload items to fulfill online orders. You will use a digital tool to pick items, pack orders, and place them in staging areas for customer pickup.

Responsibilities include assisting customers with product questions, locating items, and ensuring accuracy while maintaining store sanitation and safety standards. The role requires physical capability to handle lifting and stocking duties and a flexible schedule.

Qualifications

• Must be 16+ years old.
• Experience as a curbie or related role is required or preferred.
• Strong customer service and communication skills.
• Ability to make decisions on behalf of customers with limited information.
• Ability to prioritize and handle multiple tasks.

Responsibilities

• Select merchandise from sales floor to complete customer online orders.
• Sort/unload items into refrigeration, frozen, or dry storage areas.
• Use a digital tool to assemble orders and prepare them for pickup.
• Provide superior customer service and assist customers as needed.
• Maintain cleanliness and organize eStore areas and stock.

Skills

Customer service

Communication

Decision making

Prioritization

Flexibility

Education

HS Diploma or GED

Job description

H-E-B is seeking an eStore In-Store Shopper to efficiently select, sort, and unload items to fulfill online orders. You will use a digital tool to pick items, pack orders, and place them in staging areas for customer pickup.

Responsibilities include assisting customers with product questions, locating items, and ensuring accuracy while maintaining store sanitation and safety standards. The role requires physical capability to handle lifting and stocking duties and a flexible schedule.