Estore In-Store Shopper: Fast-Paced, Customer-Centric

H-E-B; Fredericksburg (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B is seeking an eStore In-Store Shopper to efficiently pick, sort, and unload items for online orders. You will use digital tools to assemble orders, assist customers on the floor, and maintain cleanliness across eStore areas.

Role emphasizes strong customer service, clear communication, and the ability to work a flexible schedule in a fast-paced environment with food-safety considerations.

Qualifications

• Age 16+ required.
• 3+ months of curbside/personal shopping experience preferred.
• Strong customer service skills.
• Clear communication and ability to make quick decisions for customers.
• Ability to prioritize tasks and handle cross-functional duties.
• Ability to work a flexible schedule.

Responsibilities

• Select merchandise to complete online orders.
• Sort and unload items into appropriate storage areas.
• Use digital tools to pick items, pack, and stage orders.
• Assist customers and answer product questions on the floor.
• Return excess items to proper locations and maintain store cleanliness.
• Follow SOPs and maintain safety and sanitation standards.

Skills

Customer service

Communication

Decision making

Multi-tasking

Flexible schedule

Education

HS Diploma or GED

Job description

H-E-B is seeking an eStore In-Store Shopper to efficiently pick, sort, and unload items for online orders. You will use digital tools to assemble orders, assist customers on the floor, and maintain cleanliness across eStore areas.

Role emphasizes strong customer service, clear communication, and the ability to work a flexible schedule in a fast-paced environment with food-safety considerations.