Delivery & Order Fulfillment Specialist

H-E-B; McKinney (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

H-E-B in McKinney, TX is seeking an eStore Curbie to efficiently retrieve eCommerce orders and transport them to customers. You will handle order changes, ensure accuracy, and assist with sanitation duties as part of daily store operations.

You will work in a fast-paced environment, requiring flexible scheduling, strong customer service, and careful handling of groceries to minimize shrink and meet productivity standards.

Qualifications

• Customer service skills - Required
• Communication skills - Required
• Ability to prioritize and handle cross-functional tasks - Required
• Ability to work a flexible schedule - Required
• Completion of all required training - upon hire (e.g., Alcohol Seller's Training) - Required

Responsibilities

• Uses a digital tool to retrieve and review customer orders
• Communicates order changes / adjustments to customer
• Makes necessary adjustments to orders based on Customer requests
• Audits orders for bagging, quality, completion, and note following
• Packages / transports/ loads groceries / merchandise from holding areas to customer’s vehicle
• Minimizes shrink through careful handling of product
• Achieves productivity standards
• Gathers baskets and picks up trash inside and outside eStore, as needed
• Maintains / stocks bag areas
• Returns product to shelf
• Transfers products from slot to slot to help free up carts
• Organizes carts / maintains cleanliness within the eStore
• Maintains standards for safety and sanitation

Skills

Customer service skills

Communication skills

Prioritization

Flexible schedule

Education

Completion of required training (e.g., Alcohol Seller's Training)

Job description

H-E-B in McKinney, TX is seeking an eStore Curbie to efficiently retrieve eCommerce orders and transport them to customers. You will handle order changes, ensure accuracy, and assist with sanitation duties as part of daily store operations.

You will work in a fast-paced environment, requiring flexible scheduling, strong customer service, and careful handling of groceries to minimize shrink and meet productivity standards.