Estoppel & Resident Services Administrator

FirstService Residential; Kissimmee (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Gym access

Swimming pools

Job summary

FirstService Residential is seeking an Administration Clerk in Kissimmee, FL to deliver exceptional resident service and support front desk operations. You will handle estoppel documents from start to finish, respond to inquiries by phone and email, and manage mail and routine administration tasks.

The role requires solid computer skills, administrative experience, and strong communication. This full-time position offers benefits and opportunities to support multiple departments within the

Qualifications

• Solid computer skills with Word and Excel; experience with databases.
• Administrative background with office experience.
• Strong interpersonal and communication abilities.
• Ability to work independently and handle multiple tasks.
• Cheerful, friendly demeanor and team player.

Responsibilities

• Prepare and execute estoppel documents and process payments.
• Process refunds and daily transaction reports.
• Provide customer service and front desk coverage daily.
• Assist residents with account inquiries.
• Upload estoppel documents into Connect and maintain notes.
• Research county records for deeds and titles as needed.
• Assist Office Manager with mail handling and check logging.
• Answer resident inquiries by phone and email.
• Process new ownership information and deeds.
• Other duties as assigned.

Skills

Computer skills

Administrative experience

Interpersonal skills

Multitasking

Critical thinking

Communication skills

Teamwork

Self-motivation

Tools

Microsoft Word

Microsoft Excel

Mass email

Database management

Job description

FirstService Residential is seeking an Administration Clerk in Kissimmee, FL to deliver exceptional resident service and support front desk operations. You will handle estoppel documents from start to finish, respond to inquiries by phone and email, and manage mail and routine administration tasks.

The role requires solid computer skills, administrative experience, and strong communication. This full-time position offers benefits and opportunities to support multiple departments within the