Estimator – Auto Collision Repair (Customer Focused)

Mobile Auto Solutions, LLC; Mayfield Heights (OH); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Annual PTO

Paid Parental Leave

6 paid holidays annually

Medical, Prescription Drug, Dental & 6

Vision Insurance

Job summary

Gerber Collision & Glass in the United States seeks an Estimator to deliver accurate vehicle damage appraisals, coordinate repairs, and maintain clear communication with customers and insurers.

The role emphasizes teamwork with management to meet KPIs, compliance with DRP processes, and ongoing I-CAR training; valid driver's license required, high school diploma or equivalent. Great benefits and a long-standing industry presence included.

Qualifications

• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP’s Minimum of 1-year experience.

Responsibilities

• Document and update every customer interaction with pertinent details.
• Provide accurate, timely information guiding customers through the repair process.
• Ensure compliance with insurance client requirements and WOW operating ways.
• Communicate customer requests to appropriate team members.
• Participate in production walks with Management and staff meetings when required.
• Support team members as needed.
• Attend training sessions and workshops recommended by Store Manager.

Skills

Attention to detail

Communication

Computer skills

DRP experience

I-CAR training willingness

Driver's license

Education

High School Diploma or equivalent

Tools

DRP systems

Job description

Gerber Collision & Glass in the United States seeks an Estimator to deliver accurate vehicle damage appraisals, coordinate repairs, and maintain clear communication with customers and insurers.

The role emphasizes teamwork with management to meet KPIs, compliance with DRP processes, and ongoing I-CAR training; valid driver's license required, high school diploma or equivalent. Great benefits and a long-standing industry presence included.