Estimator

Hansel Auto Group; Santa Rosa (CA); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Plan

Flexible Spending Plans

401-K

Employee Discounts

Job summary

Hansel Auto Group is seeking a skilled Collision Repair Estimator to join our team in Santa Rosa, California. This full-time position offers a base rate of $32 per hour along with performance bonuses, aiming for a total compensation of $70,000+ annually.

You will be responsible for writing detailed estimates using systems like CCC.ONE or Mitchell Connect, while ensuring a top-notch customer experience. Benefits include medical, dental, vision plans, and more.

Qualifications

• One year minimum experience as an Estimator is preferred.
• Experience with CCC.ONE or Mitchell Connect is essential.
• Must have great attention to detail and follow-up.
• Able to pass a criminal background screening and drug test.
• A valid and clean driver’s license is required.
• Team oriented attitude and commitment to quality.

Responsibilities

• Greet customers promptly to determine their needs.
• Write accurate and detailed estimates.
• Work directly with technicians to assist in repairs.
• Ensure repairs are consistent with estimates.
• Knowledgeable of repair procedures.

Skills

Customer service

Estimating

Communication

Attention to detail

Multi-tasking

Teamwork

Tools

CCC.ONE

Mitchell Connect

CDK/Paycom

Job description

Job Details: Job Location: Hansel Collision Center - Santa Rosa, CA, Position Type: Full Time, Salary Range: $32.00 - $32.00Hourly, Job Category: Service, We’re seeking a Collision Repair Estimator to join our Hansel Collision Center team in Santa Rosa!

Are you a skilled Collision Repair Estimator who knows the trade inside and out - and loves delivering an exceptional customer experience? If you’re confident writing accurate, detailed estimates in CCC.ONE or Mitchell Connect and thrive in a fast-paced environment, we want to meet you!

At our shop, you won’t just write estimates - you’ll play a key role in delivering a top-tier customer experience while working alongside a talented, collaborative team.

We represent many brands: Ford, Lincoln, Toyota, BMW, Subaru, Volkswagen, Mazda, Honda, and we repair and service all makes and all models.

Location: Santa Rosa, Ca (Hansel Collision Center- Onsite)

Employment Type: Full-time

PAY RANGE

$32 per hour base rate, plus performance bonuses.

Depending on job performance, the Estimator compensation range is expected to be $70,000 + annually.

Responsibilities

• Greet customers promptly in a timely manner and determine customer's needs accurately to ensure a high degree of customer service
• Write estimates
• Work directly with technicians to assist in all repairs
• Be knowledgeable of repair procedures
• Ensure that repairs performed on customer's vehicles are accurate and consistent with estimates made

Qualifications

• One year minimum experience as an Estimator is preferred
• Experience with CCC.ONE or Mitchell Connect
• Superior CSI Score
• Team orientated attitude and commitment to quality
• Effective communication and attention to detail
• Knowledgeable with computers
• CDK/Paycom experience preferred but not a necessity
• Must have great attention to detail and follow-up
• Able to multi-task in a fast-paced environment
• Pass a criminal background screening
• Pass a drug test
• A valid and clean driver’s license

Benefits and Perks

• Medical Insurance
• Dental Insurance
• Vision Plan
• Flexible Spending Plans
• 401-K
• 401-K employer contributions
• Employee Discounts on vehicles, service and parts

Pay Defined: The Estimator position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $32.00, plus performance bonuses. The performance bonus may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit. Depending on job performance, the Estimator compensation range is expected to be $70,000 + annually.

Our Culture

Caring Drives Us!! We care about making customers feel great, helping our employees succeed, and improving our community! We are intensely competitive and provide an environment in which everyone can be their best. This ensures that our customers get the best experience in the business and our community is a better place.

See How Caring Drives Us: https://www.youtube.com/watch?v=jZTDPqMpL1A.