Estate Housing Support Coordinator

Home Group Limited; United States; Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health Cash Plan

34 days leave incl. bank holidays and

Instant pay access with Stream

Career development and training

Job summary

Home Group Limited is seeking a customer-focused housing support adviser to join the team in North London on a hybrid basis. The role involves face-to-face support with communities, liaising with housing managers, and performing estate tasks such as inspections and liaising with authorities.

The ideal candidate will enjoy variety, delivering excellent service, and be comfortable lone-working on estates. A driving licence is required and a Standard DBS check will be paid by us.

Qualifications

• Must be able to drive and have access to your own vehicle insured for business purposes.
• DBS check will be paid for by the employer.

Responsibilities

• Be visible on estates to build links with communities.
• Support housing managers to improve neighbourhoods.
• Handle tasks like voids, liaising with authorities, estate inspections, and meeting contractors on site.
• Record routine safety checks in buildings and communities.
• Keep records, ordering, and arranging payments for works up to date.
• Work hybrid: minimum 2 days in office, 3 days at home; cover North London patch including Barnet, Harrow and Brent.
• Deliver excellent customer service and work collaboratively with internal and external partners.
• Knowledge of housing management helpful; universal credit is a bonus.

Skills

Customer service

Community engagement

Job description

Home Group Limited is seeking a customer-focused housing support adviser to join the team in North London on a hybrid basis. The role involves face-to-face support with communities, liaising with housing managers, and performing estate tasks such as inspections and liaising with authorities.

The ideal candidate will enjoy variety, delivering excellent service, and be comfortable lone-working on estates. A driving licence is required and a Standard DBS check will be paid by us.