Espresso & Customer Experience Specialist

Kroger; Suffolk (VA); On-site; USD 29,000 - 33,000; Full time

Job summary

Kroger in Suffolk, VA is hiring for a customer service associate to help customers in a fast-paced, friendly store environment. You will answer questions, assist with product selection, process transactions and keep the store clean and safe for every visitor.

The role emphasizes fair and ethical treatment of customers and coworkers, teamwork, and adherence to pricing and safety standards while delivering excellent service with a welcoming attitude.

Qualifications

• Excellent customer service skills.
• Any previous comparable experience.

Responsibilities

• Create an environment where customers feel welcome and valued by answering questions.
• Maintain knowledge of products and respond to inquiries with recommendations.
• Collaborate with associates to promote teamwork and achieve store goals.
• Prepare beverages and handle transactions using company best practices.
• Keep department stocked and inventory accurate; monitor sell-by dates.
• Follow safety procedures and report hazards to management.
• Provide support for customers including minors, individuals with special needs, and/or older adults.

Skills

Excellent customer service

Job description

Kroger in Suffolk, VA is hiring for a customer service associate to help customers in a fast-paced, friendly store environment. You will answer questions, assist with product selection, process transactions and keep the store clean and safe for every visitor.

The role emphasizes fair and ethical treatment of customers and coworkers, teamwork, and adherence to pricing and safety standards while delivering excellent service with a welcoming attitude.